Comitas was commissioned to implement the TEDIS appointment dispatching system for For a Swiss Cantonal Police. In this modern web application, all employees can create appointments and interrogations. In doing so, single or serial appointments can be created, comparable to Outlook. Single or multiple rooms can be booked for the appointments. These are suggested to the user for selection based on configurable criteria (size, location, equipment, internal/external participants as soon as the amount of participants). Depending on the type of invitees (staff, detainees, interpreters, lawyers, trial visitors), the appointments are sent by mail or by post (subpoena) or reported internally to the prison (via custom dialogs in the application). External participants also receive a QR code, which allows access to the building for the specified time. The QR code, in combination with ID or passport, allows access (analog to the airport).
The externally invited persons are sent with date and time as well as their identification (QR code) via API to the Siemens SIPORT system. This ensures that access via the locks is only possible during the specified time. TEDIS in turn continuously reads out the access data of the event participants so that the organizers can see “in real time” whether their visitors are already in the building and which gates they have already passed.
A mobile version of the TEDIS application (PWA) is available for the organizers. With a slightly reduced range of functions, appointments can be viewed and created, and the access of participants can be checked.
Another great advantage of TEDIS is the high degree of configurability by the admins (without programming intervention). Thus the buildings, their floors and rooms (as well as their equipment) can be adapted very easily at any time. Furthermore, the person types can be configured so that the users of the application do not have to worry about who gets which type of invitation and when which rooms may be used (e.g. externally accessible yes/no). Also the roles and rights matrix can be adjusted at runtime in case new user groups get access or existing accesses need to be adjusted.