Market study – Digitization and replacement of old IT systems
For many small and medium-sized enterprises (SMEs), digitalization and the hidden burden of legacy IT systems are dominating the agenda alongside operational challenges. The potential of digitalization is immense, and simultaneously, freeing companies from legacy systems by utilizing new and simplified technologies offers the opportunity to improve processes and services. The current transformation process should aim to enable companies to leverage agility and meet higher customer-centric demands, thereby increasing their competitiveness.
Comitas and the University of Applied Sciences St. Gallen (FHSG) aim to actively contribute to the digital transformation of the economy. The results presented in this study serve as support in deriving measures and benchmarking your SME against other SMEs in German-speaking Switzerland.
The expansion and acceleration of business processes are the primary drivers of their efforts. However, many companies see a need for improvement in their current situation, particularly in harmonizing IT systems and synchronizing data exchange. Furthermore, complexity continues to increase, and risks such as ensuring backup personnel, data security, and supporting legacy systems are not equally pronounced across all companies.
The market study provides an overview and outlook on the topics of legacy systems and digitalization and can be downloaded free of charge.
