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Case management software for Swiss social services
Your solution for transparent and efficient case management
Discover our innovative, web-based, and scalable case management software, specifically designed for Swiss social services. Our tailored solution optimizes your workflows, reduces administrative overhead, and helps you achieve your goals efficiently. Benefit from social services software that noticeably supports your daily work and is customized to your individual needs.
Your advantages with our case management software
Increased quality & productivity
Seamless collaboration without media breaks
Focus on individual process implementation
Individual workflow, adapted to your processes
AKTAS - The ready-to-use case management software for social services
Case management means taking responsibility. ACTAS It was developed for social services that want to protect sensitive information, manage processes clearly, and noticeably relieve the burden on professionals in their daily work. Not sometime in the future, but where cases are decided, monitored, and documented on a daily basis.
Our customers trust Comitas
More time for people through less administration
We understand the complexities and challenges of case management in the social sector. Our software is user-friendly, flexible, and adapts effortlessly to different work environments. Use our solution to unlock the full potential of your resources and optimize your workflows. Focus on what matters most—working with your clients—while our software shapes the future of your organization and enables efficient case management in social work.
Testimonial
Solutions in focus
“We have now started prospectively recording our cases – the new platform is extremely helpful!”
– Management solutions in focus
Secure, efficient, flexible with Microsoft .NET
Our basic functions
Discover our comprehensive set of basic functions, which offers complete and seamless case management. The set can be individually expanded to precisely meet your needs.
Continuous case management
Experience consistent and methodical case management, structured into clearly defined phases. Track every step of your workflows, from documenting the progress to mapping all process stages.
Clear document management
Stay organized with our user-friendly document management system. Easily convert documents to PDFs and preview them – all in one place.
Intelligent process management
Create workflows, set targets, use checklists and keep track of outstanding tasks – for optimal control.
Flexible role and rights matrix
Define individual rights down to the data field level for every element in the application. Customizable function and data permissions enable complete control, security, and maximum flexibility.
Personal and master data collection
Easily capture personal and master data using input forms that are individually tailored to your needs.
Individual evaluation options
Create reports, view statistics, visualize data with graphs, and analyze results in tables.
Integrated template management
Easily create, edit and configure templates for Word, Excel, PDF and Outlook – all in one place.
Open interfaces
Flexibly integrate our software into existing systems and seamlessly integrate various applications for smooth information exchange.
Automation of repetitive tasks
Save time by automating repetitive processes, such as rule-based email notifications, and simplify your workflows with drag & drop systems.
Individual industry solutions
Aid organizations & NPOs
Our tailored software solution for aid agencies and non-profit organizations (NPOs) optimizes your administration and resource planning, simplifies the organization of events and campaigns, and enables seamless collaboration. Benefit from user-friendly, efficient, and cost-effective social services software that supports your case management and frees up more time for your most important tasks.
School social services
Support children, young people, parents and teachers efficiently and effectively with our specialized Case management software for school social servicesOur solution allows you to effortlessly manage events, easily document counseling sessions, and seamlessly collaborate with schools and external agencies. With our software, you optimize your workflows and create an environment where young people can reach their full potential. Rely on our tailored solution and overcome challenges with ease.
Public social services
Our Case management software for public services It supports public administrations in the structured and efficient processing of cases. Standardized digital case files, as well as a clear distribution of roles and rights, ensure clarity, traceability, and a noticeable reduction in workload in daily operations.
Do you have any other specific requirements?
No problem – we flexibly adapt our solution to your own requirements!
Article series: Case management
Case management software: Frequently asked questions
What is case management software and what is it used for?
Case management software is a digital tool used in social services that maps all processes related to case management. It supports the recording of Client data, the documentation of conversations as well as the organization and evaluation of cases.
Digital case management allows information to be managed centrally, making case work more structured, transparent and efficient.
Why is digitalization so important in social services today?
Digitalization in social services helps to make processes more efficient and meet increasing demands. Digital solutions enable structured management of social data and support professionals in their daily casework. Furthermore, digitalization creates the basis for secure, transparent and future-proof case management.
What functions does case management software offer?
Case management software offers all the central functions for structured digital case management in social services. These include the management of Client data, the digital case file, document management and progress documentation.
In addition, it supports task and deadline management, role and rights management, as well as reporting and analysis. This makes case work clearer, more efficient, and more transparent.
How does task and deadline management work in case management?
Task and deadline management makes it possible to directly assign tasks to individual cases and to provide them with clear deadlines and reminders. This allows employees to keep track of open tasks and deadlines at all times.
What are the advantages of flexible role and rights management?
A flexible role and rights management system ensures that only authorized individuals have access to sensitive social data. Access rights can be defined individually based on role, function, or area of responsibility.
What role do reporting and analysis play in case management?
Reporting and analysis enable targeted analysis of case management data. Organizations gain insights into their casework and can identify trends and areas for improvement. This creates transparency and supports well-informed decisions in social services.
Can case management software be integrated into existing systems?
Yes, modern case management software can be integrated into existing systems via open interfaces. This allows, for example, the connection of document management systems, email programs, or other specialized applications. This creates a continuous flow of information without media breaks, and digital case management is optimally integrated into existing processes.
How is data protection ensured in digital case management?
Data protection in digital case management is ensured through several measures. These include role-based access control, which regulates access to sensitive social data, and secure authentication procedures.
Furthermore, data processing is carried out in accordance with GDPR regulations. revDSG-compliant, often in combination with hosting in Switzerland.
What advantages does hosting in Switzerland offer for case management software?
Hosting in Switzerland ensures that data is processed according to Swiss data protection standards. This fosters trust in handling sensitive social data and increases legal certainty. For social service organizations, this means a reliable basis for data protection-compliant and secure digital case management.