IT support and knowledge transfer for Kyburz AG printing company
The family business in the Zurich lowlands has been around for 48 years. About
For many years the Kyburz Printing Company In addition to regular orders, the focus is on ongoing and strategically considered investments in specialized areas.
Minimize risk through knowledge transfer
As part of its digitalization efforts, Kyburz AG printing company has developed several in-house intranet and extranet solutions in recent years. The web portals were programmed in PHP on Linux by individual employees and operated internally. With the increasing use of these applications, new technical and functional requirements arose, and the complexity of further developing and maintaining the portals steadily increased. The user base and the business-critical processes handled through the applications grew. The portals had become indispensable to daily operations. The challenge now was to minimize risk in order to react quickly to any disruptions. This was when Kyburz AG began searching for a local IT partner and found a reliable and long-term-oriented software company in Comitas AG.
Ensuring further development, maintenance & support with a strong partner
Together with the printing company's employees, Comitas documented the solutions from a technical and professional perspective and simultaneously took over support and maintenance. This ensured the transfer of knowledge via the intranet and extranet portals, including their interfaces to PrintPlus and Topal.
Personnel and organizational changes or absences can now be faced with greater peace of mind—because the Comitas team is always available. The support team is regularly on hand to help with any problems, and if additional resources are needed, for example, for programming new features, a team of qualified developers is available at short notice.
Internally, employees can contact the Kyburz Printing Company We focused on the professional processes, while Comitas AG handled the technical aspects. This marked the beginning of a strong partnership!
You are welcome to find out more about IT outsourcing or contact us for a no-obligation consultation. here.
